privacy policy

Privacy Notice

This privacy notice sets out how Funaticz Indoor Play Centre uses and protects any information or personal data that you provide to us when you visit or book/use any of the services that we provide.

Funaticz Indoor Play Centre is committed to ensuring that your privacy is protected. If you are asked to provide information through which you may be identified, you can be assured it will only be used in accordance with this privacy notice.

Information we may collect

We may collect the following information from you:

Your name

Gender

Contact information including telephone numbers and/or email address

Dates of birth (yours or your children if applicable)

Postcode

Information gathered via our customer feedback surveys or use of our guest wi-fi.

What we do with this information

We collect this information in order to: understand your needs and to provide you with an excellent service; for direct marketing via social media/email/e-newsletter; for internal record keeping e.g. providing a tailored service for party bookings and for monitoring capacity at peak periods.

What we do not do with this information

We do not share customer information with any third party for marketing purposes.

CCTV

Our premises are monitored at all times by CCTV both internally and externally. Images are only reviewed and shared for law enforcement or insurance purposes in the event of an accident, incident or criminal activity.

Our Website

We do not collect customer information via our website www.funaticz.com.

Our website may contain links to other websites. If you choose to use these links you leave our website, after which we have no control over any personal data you may provide from that point.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, this file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to the customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to secure customers information.

Our Data Controller

is Grace Mason. Should you need to contact her, please email Funaticz@live.co.uk quoting ‘GDPR query’ in the subject line.

IQ Testimonials
Funmaticz is a great place to bring the grandchildren and to meet the family for an afternoon. We really enjoy the good food and your staff are always very welcoming.
Nadia Aslam, Castle Vale
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